© Copyright Morgan Success Group 2011
It's a Fact: Most people don't trust ‘Salesmen’! Why? Because we do not want to be sold!
So how do you get your customers to buy your products or service?
Think about this - when we, as a consumer out shopping, enter a store or business, we are 90% predisposed to
buy*. When you are sitting in front of a customer in their office, they are also pre-disposed to buy. Remember,
they let you in.
So why didn’t you get the client to buy from you? It's simple – somehow you behaved like a salesman.
This program includes:
•
Understanding the ‘Customer Service Process’
•
How To Find Out What Customers Really Want and Expect!
•
What do you really NEED to know
•
Service Vs Commodities = Solutions - Value - Relationships
•
Objections – Your BEST friend!
•
Why and customers will pay HIGHER prices.
•
How to create Opportunities
•
Communication styles and Listening skills
•
Dealing with objections
•
Price is not an issue!
•
Get the client to close themselves
(*National retail merchants Association study)
Let us help you be ahead by DESIGN, not by default!
Sales Skills
719-596-1605 Fax- 719-596-0340
Thanks for the enthusiastic and
professional-and fun-way in which
you conducted the class .... On
Toni's first call after training, we
got the customer to close himself
... I'd say you got five stars across
the board.
Dir. Sales - NICOR
Northern IL. Gas Corp. Chicago, IL
It's a Fact: Most people don't trust ‘Salesmen’! Why? Because we do not want to be sold!
So how do you get your customers to buy your products or service?
Think about this - when we, as a consumer out shopping, enter a store or business, we are 90% predisposed to
buy*. When you are sitting in front of a customer in their office, they are also pre-disposed to buy. Remember,
they let you in.
So why didn’t you get the client to buy from you? It's simple – somehow you behaved like a salesman.
This program includes:
•
Understanding the ‘Customer Service Process’
•
How To Find Out What Customers Really Want and Expect!
•
What do you really NEED to know
•
Service Vs Commodities = Solutions - Value - Relationships
•
Objections – Your BEST friend!
•
Why and customers will pay HIGHER prices.
•
How to create Opportunities
•
Communication styles and Listening skills
•
Dealing with objections
•
Price is not an issue!
•
Get the client to close themselves
(*National retail merchants Association study)
Let us help you be ahead by DESIGN, not by default!
Sales Skills
Thanks for the enthusiastic and
professional-and fun-way in which
you conducted the class .... On
Toni's first call after training, we
got the customer to close himself
... I'd say you got five stars across
the board.
Dir. Sales - NICOR
Northern IL. Gas Corp. Chicago, IL
